Google confirms malfunction in Home speakers and Chromecast

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Informed of that fact, Google's Twitter team has conceded that it's working on the issue. According to a confirmation received by a spokesperson of Google to TechCrunch, "some" of its customers are experiencing issues, and they are now undergoing an investigation to resolve this problem.

Affected users have been tweeting at Google for most of the afternoon so it appears the issue is significant enough to sufficiently trouble Google's engineers.

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Google has not disclosed the cause of the issue, but said users should reboot their device to get it working again.

Google hasn't confirmed the reasoning behind the outage, but the downtime meant that users were unable to use their smart speaker at all.

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The technology giant has now apologised and said it has corrected the issue, confirming it had also affected some of its Chromecast TV streaming devices. The clobbbered gizmos can't respond to voice commands, can't control other stuff in your home, and so on.

Google Home and Chromecast owners started reporting issues to Google early Wednesday morning, according to online help forums for both devices. We'll update this post when Google issues a fix.

The malfunction comes a day after the Home speakers began handling Spanish-language queries. If you're also receiving this specific error message, don't bother resetting the speaker like I did because it won't fix anything.

It took Google more than 12 hours to come up with a fix for the bugs, which they announced on Wednesday afternoon PST and said would roll out automatically over the next six hours.

We can't say for sure how many devices aren't working, but it seems to be pretty widespread.

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